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Parts Express Reviews

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Overall Rating

5.0
8 Reviews
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About Parts Express

Parts-express.com is a one-stop shop for audio solutions. The company has been in operation since 1986 and offers a wide range of products and services. Their product categories include Speakers, Amplifiers, Audio Parts, Home A/V, Pro Audio, Wire & Cable, Connectors & Adapters, Car Audio, Tools & Supplies, Battery & Power, and Electronic Parts. They also offer Free Shipping on orders over $49 in the US. The company is committed to providing the best possible customer experience and uses cookies to analyze web data and provide third-party ads. They also offer a 60 Day No-Hassle Returns policy. Customers can sign in or register an account to place orders and track their recent orders. The company also runs a Speaker Design Competition and has a TechTalk Forum for customers to connect and share their projects. They also have a Customer Project Gallery and are active on various social media platforms including YouTube, Twitter, Instagram, and Facebook. They offer a 10% discount on the first order for new customers.

Parts Express Pros & Cons

Pros of parts-express.com:

  • Extensive Inventory: Parts Express offers a wide selection of high-quality audio components and electronics parts, making it a go-to destination for DIY audio projects.
  • Reasonable Pricing: The website provides competitive pricing, with occasional fantastic clearance deals.
  • Customer Service: Many customers praise the excellent customer service, including helpful tech advice and efficient handling of issues.
  • No-Hassle Returns: The company offers a hassle-free return policy, which is a significant advantage for customers.

Cons of parts-express.com:

  • Shipping Costs: Some customers have reported high and sometimes disproportionate shipping costs, especially for small orders.
  • Shipping Issues: There have been instances of delayed shipments and issues with shipping rates being changed at the final moment of ordering.
  • Limited International Shipping: Some customers, particularly those in Canada, have noted that shipping costs can be a significant barrier due to high shipping rates or the lack of free shipping options.

Overall, while Parts Express excels in inventory and customer service, it faces challenges with shipping costs and occasional shipping issues.

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Parts Express Customer Reviews (8)

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Isabel Sullivan
Isabel Sullivan
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Feb 10, 2023
Ewan Dyer
Ewan Dyer
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Feb 8, 2023
Ross Daye
Ross Daye
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Feb 8, 2023
Erin Bray
Erin Bray
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Feb 8, 2023
Josefina Taylor
Josefina Taylor
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Feb 7, 2023
Sarah Mueller
Sarah Mueller
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Feb 7, 2023
Finlay Kaur
Finlay Kaur
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Feb 5, 2023
Oddbjörn Eyjólfsson
Oddbjörn Eyjólfsson
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Feb 5, 2023

Parts Express Customer’s Q&A

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Parts Express Features and Benefits

Key features and benefits of parts-express.com include:

  • Wide selection of products: From speakers and amplifiers to audio parts and solutions, the site offers a variety of components for audio enthusiasts and professionals.
  • Quality products: The site is known for the quality of its products, including its own Dayton Audio brand.
  • Competitive prices: Parts Express offers competitive prices on its products, making it a go-to source for many audio enthusiasts.
  • Customer service: The site offers excellent customer service, including a dedicated phone line for assistance.
  • Free shipping: Free shipping is available for purchases over a certain amount, making it even more cost-effective for customers.
  • International shipping: Parts Express ships internationally, making it accessible to customers around the world.
  • User-friendly website: The site is easy to navigate, with clear product categories and a search function for easy browsing.
  • DIY friendly: The site caters to the DIY community with a range of kits and components for building your own audio equipment.

Parts Express Pricing

Parts Express offers a range of pricing for different projects and products:

  • Project Costs:

    • Tower Speakers: $100-$500
    • Freestyle Speakers: $100-$500
    • Subwoofers: $100-$500
    • Portable Speakers: $100-$500
    • Home Theater: $500-$1,000
    • Bookshelf Speakers: Under $100
    • Guitar and Bass Speakers: $100-$500
    • Amplifiers: $500-$1,000
  • Shipping Costs:

    • Economy Shipping: Free (3-7 business days)
    • UPS Ground Flat Rate Shipping: $9.95
    • Additional Shipping Fees: $6.95 for mail-in orders less than $49, and $18.00 per box with additional transportation charges.

For specific shipping estimates, email sales@parts-express.com.

About Parts-express.com Payment Method?

The online store Parts-express.com accepts PayPal as a payment method. This information was found on a public forum where a user mentioned encountering difficulties during checkout and asked if there were any other payment methods besides PayPal. The user later confirmed that they had resolved the payment method issue. However, it's always a good idea to check the website's official payment methods for the most accurate information.

Parts Express FAQs

FAQ

How To Open A Parts Express Account?

To open an account on parts-express.com, follow these steps:

  1. Visit the parts-express.com website.
  2. Click on the "Sign In / Register" link at the top of the page.
  3. Under the "Register a New Account" section, fill in the required fields including First Name, Last Name, Email Address, and Password.
  4. If applicable, select the Customer Type (Retail or Commercial).
  5. Click on the "Create Account" button to complete the registration process.

Remember, by continuing, you agree to their Terms of Use and Privacy Policy. If you need help, you can call their customer service at 800-338-0531. Enjoy shopping!

FAQ

Parts Express Alternatives

Here are the top 10 alternatives to parts-express.com:

  1. daytonaudio.com
  2. madisoundspeakerstore.com
  3. simplyspeakers.com
  4. crutchfield.com
  5. monoprice.com
  6. MCM Electronics
  7. Digi-Key Electronics
  8. Jameco Electronics
  9. Mouser Electronics
  10. fasttech.com

Each of these sites offers a wide selection of electronic components for DIY projects and repairs, including speakers, audio components, cables, and more. Some of them offer free shipping for orders over a certain amount, bulk order discounts, and custom design services.

FAQ

Parts-express.com Return Policy?

Parts-express.com has a 60 Day No-Hassle Returns policy. If a customer simply does not want the product and wishes to return it, there will be a 20% restocking fee plus all shipping charges. Any return made after 30 days is subject to an up to 50% restocking fee plus all shipping charges. The returned product must not be damaged (unless it was received damaged) and must be complete.

In terms of shipping, Parts-express.com offers Free Shipping on orders over $49 in the US. The shipping method is selected by Parts Express and may include a combination of UPS/USPS. Domestic Orders over $49 qualify for Economy Shipping which takes 3-7 business days.

FAQ

What are some popular products on Parts-express.com?

Parts-express.com is known for a wide range of products. Some of the popular categories include Speaker Components, Home A/V, Pro Audio, Wire & Cable, Connectors & Adapters, Car Audio, Tools & Supplies, and Battery & Power. They also offer Electronic Parts. For those who love vinyl, there are products to play and care for the collection. Outdoor speakers from Dayton Audio are also available for those looking to pump up their patio. Please note that the availability and popularity of products can vary.

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